Privacy Policy

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Effective Date: April 10, 2025

Welcome to Magno Jewels ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website at www.jewelsbymagno.com.

We follow applicable privacy regulations including:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• The EU/UK General Data Protection Regulation (GDPR)
• U.S. California Consumer Privacy Act (CCPA)
• Asia-Pacific standards (e.g., PDPA, PIPL)

1. Information We Collect

We may collect the following types of personal data:

A. Personal Information

• Name, email address, phone number, shipping and billing address
• Used for processing orders, customer service, and communication

B. Payment Information

• Payments are processed securely through third-party services like Stripe and PayPal
• We do not store full credit card details
• We keep transaction records for at least 6 years for legal and tax compliance

C. Account Data (if applicable)

• Login credentials, order history, saved items
• Used to improve your shopping  experience

D. Order & Transaction Information

• Purchase history, delivery info, return/refund requests

E. Communications & Reviews

• Emails, messages, customer support inquiries, and feedback

F. Technical & Usage Data

• IP address, browser type,  device info, referral source, website behavior
• Collected via cookies and tracking tools

G. Marketing Preferences

• Newsletter opt-ins and promotional consent

2. Legal Bases for Processing (EU/UK)

If you are located in the European Economic Area or the UK, we only process your data when we have a lawful basis:

• To fulfill a contract (e.g., shipping an order)
• With your consent (e.g., newsletter)
• To meet legal obligations
• For legitimate business interests (e.g., fraud prevention)

3. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request a copy of your data (data portability)
• Object to or restrict processing
• File a complaint with a data protection authority

To exercise your rights, email us at info@jewelsbymagno.com

4. Cross-Border Data Transfers

We operate from Canada, and your data may be processed in the U.S. or other jurisdictions. We ensure appropriate safeguards are in place when transferring data internationally, including Standard Contractual Clauses (where required).

5. Cookies & Tracking Technologies

We use cookies and similar tools for:

• Website functionality and performance
• Analytics and visitor behavior insights
• Advertising and retargeting

You can manage your cookie preferences in your browser settings.

6. Data Retention

We retain your data only as long as necessary for:

• Completing your transactions
• Legal, tax, and compliance obligations
• Customer service and business operations

Data that is no longer required is securely deleted or anonymized.

7. How We Protect Your Data

We use encryption, access controls, and secure servers to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Sharing Information

We may share data with trusted third parties:

• Payment processors (e.g., Stripe)
• Shipping and logistics providers (e.g., ESMICOL)
• Marketing and analytics platforms
• Legal authorities when required by law

These partners are required to protect your data and use it only for the intended purpose.

9. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age. If we discover we’ve collected such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date. Continued use of our website implies acceptance of any changes.

Contact Us

If you have questions or want to exercise your privacy rights, please contact:

Magno Jewels

📧 Email: customercare@jewelsbymagno.com

🌐Website: www.jewelsbymagno.com